Disclaimer

At Soft Support, we are dedicated to providing our customers with high-quality pillows designed for comfort and support. While we strive to create products that meet the diverse needs of our clientele, we emphasize the importance of understanding that individual preferences, comfort levels, and health requirements can vary. This disclaimer outlines our policies and the limitations of the information provided on our website, ensuring that customers make informed purchases.

Product Information

All product descriptions, specifications, and images on our website are intended to provide accurate and reliable information about our pillows. However, we cannot guarantee that they are error-free, complete, or current. Variations in manufacturing processes, materials, and sources may lead to slight differences in product appearance or performance. We recommend checking the specific details of each product and consulting our customer service team for any questions or clarifications.

Health and Medical Advice

While our pillows are designed to improve comfort and promote better sleep, they are not a substitute for professional medical advice. Soft Support does not provide medical recommendations regarding sleep issues, allergies, or any other health-related conditions. If you have specific health concerns, allergies, or medical conditions, we strongly encourage you to consult with a qualified medical professional before making any purchasing decisions.

User Experience and Comfort

The comfort and support offered by our pillows can be subjective and may vary widely among individuals. Factors such as sleep position, body weight, and personal preference all play significant roles in how a pillow feels and functions for each individual. While many customers report satisfaction with our products, we cannot guarantee that every individual will have the same experience. Customers are encouraged to take advantage of our trial periods and return policies to ensure that their purchase meets their comfort needs.

Liability Limitations

Soft Support is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products. This includes any dissatisfaction with the performance of our pillows or any adverse effects resulting from their use. By purchasing from Soft Support, you acknowledge that you understand this limitation and agree to assume all risks associated with using our products.

Terms and Conditions

By accessing and using our website, you agree to comply with our Terms and Conditions. This includes the responsibility to read product labels, warnings, and instructions before use. Should you have any questions or concerns regarding our products or your order, please reach out to our customer service team, who is available to assist you.

Returns and Refunds

Soft Support aims for customer satisfaction, which is why we offer a return policy for our pillows. However, all returns must comply with our guidelines, which include conditions regarding the reasonable wear and tear of products. We encourage customers to review our returns policy for full details on eligibility and processing times.

Conclusion

Thank you for choosing Soft Support for your pillow needs. Our mission is to provide quality products that contribute to your comfort and well-being. We appreciate your understanding of this disclaimer and encourage you to reach out with any questions or concerns. Your satisfaction is our priority, and we are here to help you find the perfect pillow for a restful night’s sleep.