Terms and Conditions

Welcome to Soft Support! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our site, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our site.

1. Acceptance of Terms

By placing an order or using our services, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or guardian. You agree to provide accurate and complete information when creating an account or placing an order.

2. Changes to Terms

Soft Support reserves the right to modify these Terms and Conditions at any time. We will notify you of significant changes via email or by posting a prominent notice on our website. Your continued use of the site constitutes your acceptance of the modified terms.

3. Product Information

We strive to provide accurate product descriptions and pricing. However, we cannot guarantee that all information is error-free. If we find an error in the pricing or description of a product you ordered, we will inform you as soon as possible. You may choose to cancel your order or confirm it at the correct price.

4. Ordering and Payment

When you place an order, you agree to pay for all products purchased and any applicable shipping fees. Orders are subject to availability; we reserve the right to refuse or cancel any order for any reason. Payments can be made using various methods as specified on the website. All payment details are securely processed.

5. Shipping and Delivery

We aim to process and ship all orders promptly. Delivery times may vary based on your location and chosen shipping method. While we will make every effort to meet estimated delivery dates, we are not responsible for delays caused by carriers or other events beyond our control.

6. Returns and Refunds

We want you to love your purchase. If you are not satisfied, you may return items within 30 days of receipt for a full refund, minus shipping costs. Items must be in their original condition and packaging. To initiate a return, please contact our customer service team for instructions.

7. Privacy Policy

Your privacy is of utmost importance to us. We collect and use your personal information in accordance with our Privacy Policy, which is incorporated by reference into these Terms and Conditions. By using our site, you consent to our collection and use of your information as described in the Privacy Policy.

8. Intellectual Property

All content on our website, including trademarks, logos, images, and text, is the property of Soft Support or our licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of this content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Soft Support is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the maximum extent permitted by applicable law.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of United Kingdom. Any disputes arising from these terms will be resolved in the courts of United Kingdom.

11. Contact Information

If you have any questions about these Terms and Conditions or our products, please contact us at [email protected] or through our contact form on the website.