FAQ
What types of pillows do you offer?
At Soft Support, we offer a wide variety of pillows, including memory foam, down, hypoallergenic, and cooling gel options. Our selection caters to different sleep styles, including back, side, and stomach sleepers.
How do I choose the right pillow for my sleep style?
Choosing the right pillow depends on your sleep position.
- Back sleepers should look for medium support pillows that keep the neck aligned.
- Side sleepers typically need firmer, loftier pillows to fill the gap between their shoulder and head.
- Stomach sleepers often benefit from softer, flatter pillows to prevent neck strain.
Our product descriptions include recommendations based on sleep style to help you find the best fit.
Are your pillows washable?
Many of our pillows come with removable, machine-washable covers. However, we recommend checking the specific care instructions on each product page for detailed washing guidelines.
What materials are used in your pillows?
We prioritize high-quality, durable materials that provide both comfort and support. Our pillows use materials like memory foam, down alternative, natural latex, and premium cotton covers, all designed for optimal sleep quality and durability.
Do you offer a sleep trial or return policy?
Yes! Soft Support offers a 30-night sleep trial for pillows purchased through our website. If you’re not completely satisfied with your pillow after trying it for 30 nights, you can return it for a full refund. Please refer to our Return Policy page for more details.
Can my pillow help with specific health issues?
While our pillows can provide more comfort and support, we recommend consulting with a healthcare professional for specific health issues related to sleep. That said, choosing a pillow that suits your sleep position can help reduce neck and back pain.
Do you have any special promotions or discounts?
We regularly run promotions and offer discounts through our newsletter. Be sure to sign up on our website to receive exclusive offers and updates!
How can I contact customer support?
You can reach our customer support team via email at [email protected] or by calling us at +446438769773. Our team is available Monday through Friday from 9 AM to 5 PM EST.
Do you ship internationally?
We are working to expand our international shipping options, so please stay tuned for updates!
How can I stay updated on new products and sales?
Follow us on social media or sign up for our newsletter to keep up with the latest news, promotions, and new product launches at Soft Support.
