Privacy Policy
Effective Date: 24/08/2024
Welcome to the Soft Support Privacy Policy. At Soft Support, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store. By accessing or using our services, you consent to the practices described in this policy.
Information We Collect
When you visit our site, we may collect the following types of information:
- Personal Information: This includes information you provide when you create an account, make a purchase, or contact us. Such information may include your name, email address, phone number, billing address, shipping address, and payment information.
- Non-Personal Information: We may also collect non-personal information about how you interact with our site. This can include analytics data, IP addresses, browser types, and referring URLs.
- Cookies: Our website may use "cookies" to enhance your experience. Cookies are small data files stored on your device. They help us remember your preferences and improve your browsing experience. You can manage your cookie preferences through your browser settings.
How We Use Your Information
Soft Support may use the information we collect for various purposes, including:
- Processing and fulfilling your orders.
- Communicating with you regarding your order, including confirmations and updates.
- Improving customer service and personalizing your shopping experience.
- Sending promotional emails about new products, special offers, and site updates (you can opt out at any time).
- Analyzing website usage to enhance our offerings.
- Preventing fraudulent transactions and ensuring security on our site.
Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with third parties only in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or providing customer service. These parties are obligated to keep your information confidential.
- Legal Compliance: We may disclose your information in response to a legal obligation or court order, or to protect the rights, property, or safety of Soft Support, our customers, or others.
Data Security
We take the security of your personal information seriously. We implement a variety of technical and organizational measures to safeguard your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your information. If you wish to exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Soft Support
M2, Mosquito Studios, Penn St, Penn Street, Amersham HP7 0PX, United Kingdom
Thank you for choosing Soft Support. We appreciate your trust and are committed to handling your personal information with care.